Tag: updates

Exciting Update: EnidScanner.com achieved 503 listeners simultaneously in one day.

Posted on by ServerJeff

We are thrilled to share some exciting news with our EnidScanner.com community! During recent severe weather events, we hit a new maximum record of 503 listeners! This milestone demonstrates the growing importance of EnidScanner.com as a reliable source for near-live radio communications during emergencies.

But that’s not all – we’re delighted to announce the addition of Garfield County Emergency Management monitoring to our feed. This enhancement allows our listeners to tune in to vital messages from the weather command center and field reports, providing crucial information during severe storms and emergencies.

The inclusion of Garfield County Emergency Management monitoring is a significant step forward in our mission to keep our community informed and safe. By providing access to real-time updates from official sources, we empower our listeners to make informed decisions during challenging situations.

It’s important to note that due to additional computer processing requirements, Garfield County Emergency Management monitoring will be active exclusively during severe weather events. This feature may become unavailable should internet or power be disrupted at the scanner receive site. However, we are continuously working to minimize any potential downtime and ensure uninterrupted service whenever possible.

We want to express our sincere gratitude to our dedicated listeners for their ongoing support. Your trust in EnidScanner.com motivates us to continually improve and expand our services to better serve our community.

Stay tuned to EnidScanner.com for the latest updates and vital information during severe weather events. Together, we can stay informed, stay safe, and weather any storm.

General Update

Posted on by ServerJeff

I noticed on a Facebook post that the last update was from this past summer. I apologize, I have gotten busy and everything seems to be running as smoothly as I can expect so I just haven’t done much updating.

In this update we will cover a few things I have seen happening and cover a few issues I am having, just to keep the transparency.

Issues

  • Physical Scanner is silent
    • I have been contacted by a few people about their physical scanner going silent on the Enid Police Department channel (155.520)

      I have noticed this issue also, however, that is maintained by the City of Enid directly and I have no connection to that. I only operate the Online Scanner and the radio does not affect me because I am decoding their digital signal directly.
  • Scanner App goes silent on the Enid Police & Enid Fire
    • Personally, I am baffled at this myself. The EPD and EFD have what is called a “Control Channel” which basically sends a constant signal and when someone keys their microphone and talks, it assigns them a voice channel. My scanner feed listens to this control channel 24/7 and then when it sees something I have told it to listen to, it will automatically tune to the voice channel and monitor that audio.

      However, lately, I have noticed it loses the control channel and goes silent. The Sheriff and OHP still work on the Right channel because they do not use a control.

      I have currently set the scanner computer to reboot at 4am and around 9pm to try and reset everything and keep this control channel running. SO, if you get dropped from the feed around these times, that’s why!

Remember

  • Please look through the updates page for best practices on setting up your Scanner app
  • Submit a help ticket on this page if you have problems or notice issues.
    • If you use the submit feedback on the APP, the issue goes to Broadcastify directly, they have to monitor and identify if the issue is on their end or my end. Then they have to contact me, I have to investigate and then correct the issue.
    • Submit issues directly to enidscanner.com and the notice comes directly to me and I can get it corrected much faster!

Hope everyone had a safe Halloween and a great up coming holiday season

Planned Changes

Posted on by ServerJeff

Currently we are streaming Enid Police, Fire, EMS, Animal Control, EPD Ops1 and Garfield County Sheriff dispatch.

Here is the issue with this. EMS and EPD Ops1 are encrypted channels and legally, we can not (nor would we want to) unencrypt these channels. They are used for private transmissions of sensitive data. With this, you as a listener will hear garbled communications and possible miss dispatch traffic because scanner is tied up on an encrypted channel.

Q: Why can’t you auto skip encrypted channels?

A: Because the Garfield County Dispatch is on a different system. So in order for us to hear Enid channels AND Garfield channels, we have to monitor all of Enid’s talk groups (including encrypted.)

Our planned fix:

We currently are using one(1) frequancy monitor and actually using software to scan frequencies individually. So, to fix this issue we are going to go into phase updates

Phase 1:

We currently have 2 frequency monitors available. We will begin by putting monitor 1 on Enid control channel, this will allow us to block unwanted talkgroups, like EMS and Enid Ops1. This first monitor will also allow us to prioritize what we hear, example we can make all EPD dispatch calls override EFD dispatch and everything override Animal Control or Parking Compliance calls. At the same time we will install monitor 2 on a “floating” system, when monitor 1 sees a call coming in that we have chosen as a priority, it will tell monitor 2 to listen and decode that audio and play it to the online scanner. This will eliminate all missed transmissions we currently have and make for a much cleaner listening experience.

Phase 2

We have ordered a 3rd frequency monitor and it should be in the mail soon. Once Phase 1 is complete and working as intended we will install the 3rd monitor, which will be dedicated to Garfield County LE, they are on a single channel and therefore they do not need a control channel. This will allow our system to monitor all chosen Enid Channels and also all County channels.

Phase 2 Problems and Fixes

When we implement phase 2, this could become problematic for scanner listeners especially the newer listeners. Since Enid and County are on different systems which will be both running at the same time, into the same feed, you are going to hear County talking over Enid and vice versa. There is a simple fix for this. Our feed is broadcast in stereo. We will dedicate the Left channel to Enid communications and the Right channel to County communications. While you are listening to the scanner you will be able to move the slider farther to the left to hear more Enid and farther to the right to hear more County. It will work, I promise! Just hang in there and I will be here to support anyone as we work through this!

IMPORTANT:

With all the changes we have coming up, PLEASE sign-up so I can keep you updated as we work through the phases and update how to set up your app so you do not miss anything. I promise not to sell your information or use it for any purpose other than required by law or to facilitate updating you on this project.